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Z-01 Payment behaviour in all shops by payment method in a year-on-year comparison © Deutsche Card Services GmbH
Z-02 Payment behaviour in all shops by credit card brand in a year-on-year comparison © Deutsche Card Services GmbH
Payment Behaviour
  • Credit cards remain the predominant payment method in European e-commerce.
  • The new payment methods Maestro and giropay are gaining importance in e-commerce.
  • Other credit card providers than Visa and MasterCard increase their market shares.

  • With a share of still more than 80 %, the credit card is still the most important payment method in e-commerce.
  • British consumers already use Maestro for one out of ten payment transactions.
  • German consumers continue to prefer direct debiting, but its share is declining further.
  • Outside Germany and the UK, other payment methods than credit cards play almost no role.
  • The shares of MasterCard and Visa are almost equal in Germany.
  • Visa is clearly predominant in Europe as a whole.

  • The average value of purchases paid for by online payment methods is considerably higher than that of purchases paid for by offline payment methods.
  • Despite the lower overall share, average transaction values are higher for MasterCard and other credit card payments than for payments effected by Visa.
  • giropay has the largest share in transaction values above EUR 500.
  • Purchases worth less than EUR 10 are most often paid for by Maestro.

  • Visa increases its market share in e-commerce at the expense of MasterCard
  • “Other credit cards” (mostly American Express, Diners Club and retailer credit cards) are mainly used by German and non-European customers.
  • Women pay for one out of seven transactions by “other credit cards”.

  • Share of MasterCard payments is almost identical for European men and women in all shops.
  • • Share of credit cards in e-commerce is growing more quickly among German men than among women.
  • • Visa is more popular among men than among women in all consumer regions examined.
 
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