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K-01 Purchases by consumer and merchant countries © Deutsche Card Services GmbH
K-03 Consumer activity in consumer countries from the rest of Europe in all shops © Deutsche Card Services GmbH
Consumer Behaviour
  • German customers are still predominant in German shops.
  • UK shops are becoming increasingly attractive for German consumers.
  • Shops from the rest of Europe particularly target German consumers.
  • France remains the third-largest e-commerce market in Europe, behind Germany and the UK.
  • Spain is just behind France.
  • US predominance in global e-commerce is declining.

  • Seasonality in European e-commerce is starting to resemble that in traditional retail trade: strong year-end business, typical “summer break”.
  • UK shops are subject to minor monthly volatility.
  • British consumers buy most in July.
  • Consumer behaviour is becoming increasingly similar across working days.
  • Weekend is becoming less attractive, particularly for German consumers.
  • Monday is the day on which the strongest e-commerce activities are registered in Germany.

  • One out of five purchases in European e-commerce takes place between 4pm and 6pm (for German consumers: one out of four).
  • Consumers from the UK and the rest of Europe shop most highest two hours later, between 6pm and 8pm.
  • UK consumers buy more in the morning than their German counterparts.

  • The average transaction value has risen to EUR 84.31.
  • The share of luxury goods with a value of more than EUR 500 has declined.
  • At EUR 112.17, German men register the highest average transaction value.

  • Women buy more in the morning than men.
  • On average, transaction values are higher for women than for men.
  • One out of seven online transactions by European men has a value of less than EUR 10.
  • Women are very reluctant to order luxury goods on the internet.
  • Purchases of German women are mostly worth an amount between EUR 10 and EUR 500, whereas those of German men are spread more equally across all transaction value categories.
 
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