In 2010 the E-Commerce Report (formerly known as "Pago Report") has been published for the ninth time.
The E-Commerce Report is based on the evaluation of more than 24 million real-life purchase transactions processed on the Deutsche Card Services platform between October 2008 and September 2009. The annual study has established itself as one of the most important e-commerce surveys all over Europe because it is the only report based on real transactions instead of interviews. All evaluated data were fully anonymised, and all data protection precautions were duly carried out.
In co-operation with experts from a popular market research institute, purchasing and payment behaviour of consumers from Germany, UK, the rest of Europe, and the non-European countries were analysed using established statistical methods. The result is an comprehensive insight into the status quo in e-commerce concerning purchasing and payment behaviour, non-payment risk and industry specifications.
The E-Commerce Report 2010 is available in the [Shop] for 500 euros plus VAT.
- the only survey based on the analysis of about 24 million real purchase transactions
- about 160 pages including many tables and diagrams
- in German and in English language
- data analysis conducted in cooperation with experts from a popular market research institute
- European licensing area with merchants from Germany, the UK, and the rest of Europe
- Consumers from Germany, the UK, the rest of Europe, and the non-European countries
- including new payment methods – such as giropay and Maestro




